See why our Customer's love us
We often get glowing feedback from our customers. If you would like to comment on your experiences with us we would love to publish them here! Please email any testimonials to in**@**********ic.com
GOOD Based on 58 reviews Posted on Sanna Sunnanvind Great service, very friendly and knowlegable staff. I got an evaluation of a second hand saxophone I just bought. The young woman I talked to played the saxophone herself and could give me detailed information on the different parts, and what needed to be serviced and replaced. She gave me great advice on how to best look after the saxophone. Would highly recommendPosted on Laura White I'm very impressed with the customer service at Tempest. I considered buying online due to convenience, however, I always like to support small businesses. I requested two Satie books for piano, and they said they'd have to order them in for me. However, the worker suggested an alternative Satie book which included many more of his pieces. I bought that book, and I've been delighted with what I've found that I otherwise would have gone without. Thank you very much; once I decide on the next pieces I'd like to learn, I'll be back.Posted on Jason Konrath Tempest music were amazing with their help. They took the time to talk me through all of the options, and were genuinely excited for me. They took the time to follow up, and continued to support me. A lovely bunch of peoplePosted on Julia Franz Wonderful service from Fran, we felt really well looked after when purchasing our daughter's first viola. Grateful for the friendly, professional advice, we are happy with our purchase and would highly recommend Tempest Music to others. Our friends actually recommended this store to us - no regrets, it's excellent!Posted on David Fletcher Friendly, helpful staff. No drums in stock, but they can order in. Good selection of strings, woods and brass. Some fun ukuleles too.Posted on Hana Kezia Its been a pleasure to shop here. We always have good experiences. Today was exceptional! We were able to be served by a lady that actually plays the instrument my son plays. Her knowledge really assured me that my son got the best sax accessories within our budget. She also gave advice on how to use a neck strap we had purchased few weeks ago at the exhibition. Thank you so much! We appreciate your professionalism, friendliness and patience. You brought the experience to another level. You helped me decide what my son needs with confidence without needing more discussion with him and his teacher. I really enjoyed the experience. 5/5 stars.
"Excellent service, nothing has been too much trouble."
Wendy
"Always have what I want and the personal service is wonderful."
Kate
"It has been an excellent experience to shop at Tempest."
Jenny
"Very happy with the way things are. Nothing is too much trouble."
Xanthe I recently purchased a cello from Tempest music, fulfilling a long held dream of mine to one day master this wonderful instrument. After listening to my musical history, Fran chose a cello for me and its sound is superb, even making my beginning efforts easy on the ear! She also recommended the perfect teacher for my needs and under his tutelage I am beginning to make my dream come true. The cello has very quickly become a huge part of my life thanks to a great teacher, a great cello and thanks especially to Fran for making it all possible.
Thank you, Fran and the team at Tempest, for your professional advice and excellent teacher recommendation."
Annie
"I must comment on the exceptional service we received at Tempest Music. Other stores were unable to offer much technical advice and even teachers were unable to help direct us to the type and standard of instrument that would best suit our needs. Fran was obviously technically skilled; we were not rushed and at every stage we felt we were being helpfully guided - not pushed.
I am very happy to recommend the services of Tempest Music when you are about to purchase your first instrument or preparing to upgrade from student to professional level. Prices are comparable with other outlets - the service is excellent."
Greg
"Blake was thrilled with the repair to his dented bell and also the other TLC given to the valves, slides and cork - I got it home from work about an hour and a half ago and he's not put it down since! Thanks again for your help coordinating this and for the quick turnaround, if you could please also pass our thanks to your brass workshop - all much appreciated indeed!"
Bob
"The range is the best in Perth, as is the knowledge of the staff."
James
"We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and way you conduct business. Our order came today by mail, thank you for your swift service!"
Vasco & Gerda
"This would have to be my favourite music store. Excellent quality instruments with exceptional service. Always a joy to visit this shop."
Hannah
"We thank you very much for the time spent helping Nicola to choose the flute most suitable to her requirements. The young lady who gave Nicola her time and patience is a credit to your service at Tempest Music. We appreciate her professionalism."
Karen
